Please look through these FAQs before sending a message :)
Where Can I Buy Gently Soap?
On this website (Delayed Shipping)
Amazon is currently sold out. It will be restocked in November at the latest.
What do I do if the free shipping over $50 is not working?
Please check if you entered your email into the pop-up to receive the code. A code should be delivered to your email within a few minutes. Enter that code at checkout to access free shipping across the US.
* If you were in the small group of people who did not receive a shipping code because our website went down for a moment due to all of the love y'all showed - you will receive a refund for your shipping cost. I am going through every single order over $50 and will start processing refunds TODAY! *
Do you ship internationally?
At this time, we only ship across the United States.
I know, I know - I am working on it! I've gotten SO many emails from Canada this weekend. Even though we were on Shark Tank - I (Kristen) am still the only one who prepares and packages every order. I am looking into ways to make shipping across the globe cost effective and affordable for every customer. Please give me some time to adjust to the large demand and I promise - I got you.
What are your shipping times?
At this time, all Shark Tank orders are scheduled to go out before the end of October! The first round of orders are currently being packed and will ship out this week!
Please keep in mind that it is just me - and some help from my loving family and friends - who are shipping out over 3000 orders (and counting). I am working diligently every. single. day. and I will get every single order out as soon as possible. All orders will be shipped in the order that they were placed.
Can I use Gently Soap on my face or intimate parts?
YES! This soap is gentle enough for body, face, and intimate care. You can even use it as a shampoo bar!
Can I use this soap on my baby or toddler?
YES! This soap is baby and toddler safe.
What are the ingredients?
All ingredients are listed under each individual bar soap and on the front page of the website underneath the bundle box description.
Is this soap gluten free?
YES! This soap is gluten free. One of my friends has celiac disease and swears by Gently Soap for this reason.
Is there a scent for men?
All Gently Soap bars are unisex because of their light, subtle and natural scents. Believe it or not, Reign Cloud (lavender) is the bestselling bar soap for men. So feel free to choose a bar right for you or the man in your life without limitations.
I am interested in buying wholesale!
Please fill out the contact form on the website and I will address your request as soon as possible.
What is the weight of the bar soap?
4 ounces
How long does a bar soap last?
This truly depends on your bathing tendencies - but usually 2-3 weeks if used in the shower on a daily basis. Over 6 weeks if just used as a hand soap by the sink. Since this soap is natural and not full of the toxic chemicals found in mass made boring white soap, please keep your soap out of shower puddles and aerated or in an appropriate soap dish that allows for water drainage to prolong the lifespan of your Gently Soap bar.
When will you release new products? (Liquid soap, hand soap, shampoo, etc)
2024! Stay tuned and up to date on new releases by subscribing to our emails and following us on social media!
I cannot afford Gently Soap…
I hear you - Stay tuned and up to date on discounts and sales by subscribing to our emails and following us on social media!
Kristen :)
